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Customer Service Representative

Johnson & Johnson Heating, Air Conditioning, and Plumbing · Martinsburg, WV

Employment type

Full-time

Work setting

On-site

Location

Martinsburg, WV

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is an onsite role based in Martinsburg, WV, with compensation not specified. This position supports the heating, air conditioning, and plumbing service team by managing customer inquiries and scheduling appointments. The role exists to provide a professional first point of contact for customers, book service calls, and ensure overall satisfaction. By coordinating with dispatch and service teams, the representative helps maintain efficient operations and a positive customer experience.

What we're looking for

Skills & competencies
full-time
day shift
martinsburg wv
customer service
hvac
plumbing
scheduling
dispatch
office support
home services
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 100% paid health coverage, Vision and dental, Retirement plan with Company Match, Paid Training, Career Development.

About the employer

Johnson & Johnson Heating, Air Conditioning, and Plumbing is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.

Additional details

Industry sector
23
Industry
Plumbing, Heating, and Air-Conditioning Contractors
Occupation code
43-4051.00
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