Customer Account Representative

Job overview

Customer Account Representative is listed in Scottsdale, AZ, with onsite work indicated by the listing. The stated salary is $53,000–$58,000 annually. Entertainment Travel Associates describes its work as delivering travel experiences and tailored travel solutions through customer service and partnerships. The representative supports customer relationships and account activities by answering questions, communicating product and service information, following up with prospective and existing customers, and maintaining interaction records. The role contributes to customer satisfaction, retention, and sales opportunities through coordinated customer engagement.

What you'll do

• Assist customers with product and service questions
• build and maintain customer relationships
• support account and follow-up activities
• communicate product and service information
• identify opportunities to support satisfaction and retention
• follow up with prospective and existing customers
• maintain organized interaction and account records
• assist with customer acquisition, engagement, promotional activities, and sales opportunities
• communicate feedback and questions to team members
• collaborate toward customer service and business goals.

What we're looking for

Skills & competencies

customer account representative

customer relationships

account support

customer service

customer retention

sales opportunities

customer acquisition

travel solutions

scottsdale az

entertainment travel associates

$53k–$58k/year

paid training

career advancement

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• career advancement opportunities
• professional development
• supportive team environment
• hands-on customer account and sales experience
• performance-based growth opportunities
• employee recognition
• mentorship and coaching.

Why this role

Previous customer service, sales, account support, retail, or hospitality experience is a plus but not required.

About the employer

Entertainment Travel Associates is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.