Guest Services Representative — Part-Time

Job overview

The Guest Services Representative role is onsite in Bristol, VA, and pays $13.50–$15 per hour. The position supports hotel guests and day-to-day hotel operations. The representative assists guests throughout arrival and departure, responds to questions and concerns, and helps maintain accurate guest accounts and a professional public environment. The role also supports revenue and occupancy through appropriate selling techniques and assists other departments as needed.

What you'll do

• Address guest inquiries and concerns
• register and process guests at arrival and departure
• maintain professional public areas and hotel office
• use appropriate selling techniques
• keep guest accounts accurate
• process departmental reports
• deliver amenities and general assistance
• support safety procedures and other departments.

What we're looking for

Skills & competencies

guest services representative

part-time

bristol va

hotel

guest service

guest check-in

guest check-out

guest accounts

hotel operations

customer communication

weekend work

holiday work

$13.50–$15/hour

oliver hotels & resorts

Work arrangement

• Weekend coverage required

Why this role

Part-time position; weekends and holidays are required. Open availability is preferred.

About the employer

Oliver Hotels & Resorts is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.