Honda Automotive Service Advisor

Job overview

The Honda Automotive Service Advisor is an onsite position in Parkersburg, WV; compensation is described as competitive, with no numeric amount specified. The role supports the service department at Zanesville Auto Group, which emphasizes customer care and service value. The advisor coordinates service orders and technician workflow, answers customer questions about vehicle issues and repairs, and oversees service-related processes to provide prompt, courteous, and effective customer service.

What you'll do

• Oversee service orders and drive-lane flow
• provide customer support in person and by phone
• coordinate technician work
• answer questions about vehicle problems, warranties, services, and repairs
• assist with diagnosis and parts or tool orders
• oversee warranty claims and service department training
• perform a multi-point inspection on customer and internal vehicles.

What we're looking for

Skills & competencies

honda automotive service advisor

automotive service

customer service

service orders

technician workflow

warranty claims

vehicle repairs

multi-point inspection

parkersburg wv

zanesville auto group

health insurance

401(k)

pto

life insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k), paid time off, life insurance, and competitive pay.

Why this role

The posting states an immediate opening for three candidates. Automotive repair and maintenance experience is preferred; a salesperson interested in moving into a service advisor role is also noted as a plus.

About the employer

Zanesville Auto Group is hiring for this role. Industry: New Car Dealers. Sector: 44.