Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Pottstown, PA. Compensation is not specified. The position is based at a FASTSIGNS center serving customers in the sign industry. The representative is an initial contact for current and prospective customers, building relationships through email, phone, in-person, and business-site interactions. The role also supports estimates, work orders, delivery coordination, team meetings, and the center’s business and marketing plans.

What you'll do

• Respond to current and prospective customers through email, telephone, in person, and at customer businesses
• build customer relationships
• learn to prepare estimates and implement work orders
• help ensure timely delivery of finished orders
• participate in team meetings
• execute business and marketing plans
• document and organize customer information.

What we're looking for

Skills & competencies

customer service representative

customer support

pottstown pa

fastsigns

sign industry

customer relationships

sales support

estimates

work orders

order delivery

paid time off

profit sharing

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, profit sharing, and 401(k).

About the employer

FASTSIGNS #292001 is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.