Customer Support Specialist
Compensation
$25 – $30 /yr
Employment type
Full-time
Work setting
On-site
Location
Hammond, WI
Schedule
Day shift
Posted
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Job overview
The Customer Support Specialist is an onsite role based in Hammond, WI. Compensation is $25 to $30 per hour, and this position supports the customer service department at Uline, a leading distributor of shipping and industrial materials. This role exists to provide legendary service by processing customer orders, offering product recommendations, and resolving account inquiries. The specialist acts as a product expert to ensure customers receive efficient and accurate solutions via phone, email, and chat.
What you'll do
- Process customer orders, make product recommendations, handle account inquiries, answer product and pricing questions, build business relationships, and assist with website navigation.
What we're looking for
- Skills & competencies
- full-timeday shifthammond wiulinecustomer serviceonsiteno on-callno traveldrug-free workplaceentry-level friendly
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, 401(k) with 6% match, paid holidays, PTO, and tuition assistance.
Why this role
Includes 401(k) with 6% match from day one, tuition assistance, and access to a fitness center.
About the employer
Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: 6a40e81e-4353-4cdd-98dd-e5645b755f31