Remote Reservation Services Coordinator

Job overview

The Remote Reservation Services Coordinator role is fully remote. The listing location is Austin, TX, and compensation is not specified. Sweet Epic Travels plans personalized trips, including Colombian coffee tours, Caribbean and Mexico resorts, and curated cruises. The coordinator manages reservations and trip details across travel services, communicating with clients and suppliers to keep bookings accurate and aligned with traveler preferences. The role supports smooth operations and high-quality travel experiences by resolving booking issues and providing responsive service.

What you'll do

• Manage reservations for flights, accommodations, cruises, tours, and related services
• communicate with clients about preferences, trip details, booking updates, and itinerary changes
• coordinate with suppliers to secure availability and options
• use reservation systems and online booking tools
• maintain records
• troubleshoot schedule changes and cancellations
• provide customer service through email, phone, and messaging.

What we're looking for

Skills & competencies

reservation services coordinator

remote

sweetepicworld

full-time

travel reservations

itinerary coordination

flights

accommodations

cruises

tours

client service

supplier coordination

Work arrangement

• Weekend coverage required

Why this role

Fully remote, full-time role; high school diploma or equivalent required; travel planning or hospitality experience and travel-related certifications are beneficial.

About the employer

Sweetepicworld is hiring for this role. Industry: All Other Travel Arrangement and Reservation Services. Sector: 56.