Front Desk Staff

Job overview

The Front Desk Staff member works onsite at Maxx Fitness Clubs in Maumee, OH. Compensation is not specified. The role supports the fitness facility’s member service and front-desk operations. The staff member provides a positive first impression, answers questions about memberships and services, processes membership records, responds to customer inquiries, and helps maintain a clean facility. The role also builds customer rapport that may lead to membership or service sales.

What you'll do

• Provide the first positive impression of the facility
• assist customers by phone and in person with membership and service information
• check that customer issues are resolved
• complete membership forms and record changes or service discontinuances using check-in computers
• respond to inquiries
• maintain facility cleanliness
• build customer rapport that may lead to sales.

What we're looking for

Skills & competencies

front desk staff

fitness club

member services

customer service

membership forms

check-in

facility cleanliness

maumee oh

maxx fitness clubs

20–40 hours weekly

high school diploma required

Work arrangement

• Weekend coverage required

Why this role

A high school diploma or equivalent is required. Certified fitness trainers or instructors and Spanish conversational ability are preferred. The posting calls for open availability to work 20–40 hours each week.

About the employer

Maxx Fitness Clubs is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.