Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Fort Lauderdale, FL. Compensation is not specified; the posting mentions salary plus bonus without numeric amounts. The role supports a State Farm independent contractor agent’s office and its customer service work. The representative builds customer relationships and provides prompt, accurate service on insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing. Through needs-based conversations and insurance education, the role contributes to customer experience and the agency’s growth.

What you'll do

• Establish customer relationships and follow up as needed
• respond to insurance inquiries about availability, eligibility, coverage, policy changes, transfers, claims, and billing
• educate customers about insurance options through a needs-based review
• provide activity reports to the agent.

What we're looking for

Skills & competencies

customer service representative

insurance customer service

policy changes

claims submissions

billing inquiries

customer relationships

insurance education

fort lauderdale fl

gundie bonner state farm agency

Work arrangement

• Weekend coverage required

Benefits & perks

• Salary plus bonus, paid time off, valuable experience, and advancement opportunities.

Why this role

Candidates must have or be able to obtain the stated insurance licenses, including Property and Casualty and Life and Health.

About the employer

Gundie Bonner - State Farm Agency is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.