Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Indianapolis, IN, with compensation of $15 per hour. The position supports PSC Industries’ customer accounts and order-management activities. The representative coordinates customer demand and order information with internal departments to support production planning, shipping, and invoicing. The role helps maintain accurate account information and build lasting customer relationships through responsive service.

What you'll do

• Support customer order and demand management
• monitor customer systems and maintain accurate production-planning information
• communicate with customers about demand changes and last-minute orders
• coordinate shipping and invoicing paperwork with other departments
• communicate with production supervisors and managers
• and build customer rapport.

What we're looking for

Skills & competencies

customer service representative

indianapolis in

psc industries

full-time

customer accounts

order management

demand coordination

production planning

shipping paperwork

invoicing

customer communication

ms office

$15/hour

Work arrangement

• Weekend coverage required

Why this role

The posting requires a high school diploma or GED with customer service experience, English communication skills, basic MS Office skills, attention to detail, and strong interpersonal skills.

About the employer

PSC Industries is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.