IT Support Specialist

Job overview

The IT Support Specialist role is an onsite, full-time position in Fort Wayne, IN. Pay is $18–$24 per hour. The role supports Sanko Gosei Technologies’ computer systems and software across the company, including its manufacturing operations. The specialist maintains and monitors computer systems, troubleshoots end-user hardware and software, manages ticket queues, and supports secure and reliable IT services. The role also maintains equipment and documentation and helps production staff with day-to-day technology needs.

What you'll do

• Support production staff
• troubleshoot printers, network and internet services, Active Directory authentication, cabling, and workstations
• monitor ticket queues
• perform hardware maintenance and software or firmware updates
• support IT equipment
• maintain documentation
• perform other assigned duties.

What we're looking for

Skills & competencies

it support specialist

help desk

hardware support

software support

printer support

active directory

ticket queues

manufacturing operations

fort wayne in

sanko gosei tech

$18–$24/hr

Work arrangement

• Weekend coverage required

Why this role

Associate’s degree in computer science or information technology preferred, or 1–2 years of onsite help desk experience. Limited travel may be required; after-hours support may be necessary.

About the employer

SANKO GOSEI TECH is hiring for this role. Industry: All Other Plastics Product Manufacturing. Sector: 32.