Customer Relations Representative

Job overview

The Customer Relations Representative role is onsite in Wales, WI. Compensation is $35,000–$50,000 per year. Brian Bartz - State Farm Agent describes its office as community-involved and pet friendly. The role supports the insurance agency’s growth by resolving customer inquiries, maintaining accurate records, supporting retention, and coordinating with agency colleagues. Its purpose is to provide attentive customer experiences and help address the needs of community members.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

customer service

insurance agency

customer inquiries

issue resolution

customer records

customer retention

team coordination

wales wi

brian bartz state farm agent

$35k–$50k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The agency highlights its local community involvement, pet-friendly office, and potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Brian Bartz - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.