French Bilingual Product Quality Assurance Agent (Remote, Oklahoma)

Job overview

The French Bilingual Product Quality Assurance Agent role is remote for Oklahoma residents. Compensation is not specified. The role supports Morley's client and dealership partners by providing customer service in French and English. The agent handles dealer communications, documents information, and provides resolutions using defined processes and applications. The work supports timely issue resolution and strong client-dealer relationships while meeting quality and productivity targets.

What you'll do

• Receive calls from French-speaking dealers
• gather and document information in English
• provide resolutions in French using defined processes and applications
• handle inbound and outbound communications through calls, chats, emails, and other channels as needed
• meet quality and productivity targets.

What we're looking for

Skills & competencies

french bilingual

product quality assurance agent

remote

oklahoma residents

morley

monday–friday

no weekends

french

québécois french

customer service

call center

paid training

equipment provided

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical and prescription coverage, dental and vision insurance, paid time off, wellness program, 401(k) match, flexible spending account, life insurance, short- and long-term disability insurance, telehealth, nurse help desk, patient advocacy, and planning guidance.

Why this role

Requires fluency in spoken and written French and understanding of Québécois French, a high school diploma or equivalent, call center and customer service experience, and Oklahoma residency. Schedule is Monday through Friday, 8 a.m.–6 p.m. Central; no weekends. Paid training and equipment are provided.

About the employer

Morley is hiring for this role. Industry: All Other Business Support Services. Sector: 56.