Restaurant Manager

Job overview

Restaurant Manager This is an onsite position in West Springfield, MA, with a salary of $70,000 - $77,000 yearly. Chili's is known for its culture of fun and hospitality. This role is critical for making the restaurant's operations successful by ensuring a great guest experience, leading the team, and driving business results.

What you'll do

• Ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
• Foster open communication between Team Members and Management
• Influence Team Member behaviors by championing change and restaurant initiatives
• Lead with heart and mind
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger roles
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

What we're looking for

Skills & competencies

restaurant manager

chili's

west springfield ma

full-time

professional

onsite

hospitality

management

team lead

guest experience

$70k-$77k

Work arrangement

• Weekend coverage required

About the employer

Chili's is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.