Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Grapevine, TX. Compensation is not specified; the posting describes pay as competitive and based on experience and certifications. The position supports Grubbs Automotive’s dealership service operations and customer relationships. The advisor is the first point of contact for customers seeking maintenance or repairs, coordinating appointments, estimates, and communication with technicians. The role helps customers understand service needs and supports an efficient, well-documented repair process.

What you'll do

• Greet customers and conduct initial vehicle inspections
• listen to and document customer concerns
• explain and recommend repairs and maintenance
• schedule appointments and coordinate workshop resources
• coordinate repair priorities with technicians
• follow up with customers
• prepare and explain labor and parts estimates
• maintain service records
• process invoices and payments
• manage warranty claims and paperwork
• provide basic technical advice and educate customers on maintenance.

What we're looking for

Skills & competencies

automotive service advisor

customer service

service coordination

repair estimates

vehicle maintenance

dealership

grapevine tx

grubbs infiniti

full-time

weekly pay

automotive diagnostics

warranty claims

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, medical, dental, vision, life/AD&D, short-term and long-term disability insurance, 401(k) with company match, and pet insurance.

Why this role

The posting lists weekly pay, ongoing training, skills development, and career growth opportunities. Sales experience and familiarity with automotive service software are preferred.

About the employer

Grubbs Infiniti - Grapevine is hiring for this role. Industry: New Car Dealers. Sector: 44.