Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Birmingham, AL, with annual compensation of $50,000–$65,000. Casey Halsey’s agency describes a professional, team-oriented office focused on development and customer service. This role supports the agency’s growth by creating strong customer experiences, resolving inquiries, maintaining accurate records, and assisting with customer retention. The representative coordinates with agency colleagues to address customer needs and satisfaction.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

birmingham al

casey halsey - state farm agent

customer service

customer inquiries

issue resolution

customer records

customer retention

insurance agency

health insurance

paid time off

license reimbursement

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• performance-based bonus
• health insurance
• paid time off
• training and development
• advancement opportunities.

Why this role

The agency offers license reimbursement, performance-based bonuses, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Casey Halsey - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.