Claims Manager

Job overview

The Claims Manager role is offered in-office, hybrid, or remotely only for people residing more than 30 miles from Des Moines, IA; the listing location is Des Moines, IA. The salary range is $84,600–$152,400 per year. Principal Financial Group’s claims teams focus on policy application, service, quality, and customer satisfaction.

What you'll do

• Lead, coach, and develop claims staff
• manage staffing and workload distribution
• ensure consistent policy interpretation and claims adjudication
• monitor productivity, quality, service, expenses, and customer satisfaction
• identify risks and process improvements
• ensure legal, regulatory, and internal-policy compliance
• contribute to process and customer-experience initiatives
• and collaborate with underwriting, sales, operations, and customer service.

What we're looking for

Skills & competencies

claims manager

des moines ia

principal financial group

claims operations

people leadership

policy interpretation

claims adjudication

compliance

customer satisfaction

process improvement

$84,600–$152,400/year

flexible time off

pension eligible

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible Time Off for salaried exempt employees
• pension eligible. The company describes comprehensive benefits supporting physical, financial, and social well-being.

Why this role

Flexible Time Off is provided to salaried exempt employees; pension eligible. Sponsorship is not available for applicants requiring immigration sponsorship now or in the future.

About the employer

Principal Financial Group is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.