Receptionist – State Farm Agent Team Member

Job overview

The Receptionist – State Farm Agent Team Member role is onsite in Mesa, AZ. Compensation is $35,000–$45,000 per year. The receptionist supports Matt Watson - State Farm Agent, an insurance agency focused on customer service. The role manages front-office interactions, appointments, communications, and customer records while helping identify opportunities to discuss insurance options. It contributes to a productive agency by providing responsive service and administrative support to the team.

What you'll do

• Greet customers in person and by phone and direct them to appropriate team members
• manage appointment scheduling and office communications
• assist with incoming inquiries and customer records
• speak with prospective and existing customers and identify opportunities to offer insurance options
• provide customer service and follow up on customer needs
• support administrative tasks and projects.

What we're looking for

Skills & competencies

receptionist

insurance agency

customer service

appointment scheduling

office communications

customer records

insurance options

administrative support

mesa az

matt watson - state farm agent

$35k–$45k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• flexible schedule
• health insurance
• opportunity for advancement
• paid time off
• training and development.

Why this role

The posting lists a performance-based bonus, flexible schedule, health insurance, paid time off, advancement opportunities, and training and development. It seeks prior receptionist or customer service experience, communication and organizational skills, multitasking ability, comfort with sales conversations, and basic computer skills including Microsoft Office and CRM systems.

About the employer

Matt Watson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.