Customer Service Management Trainee

Job overview

The Customer Service Management Trainee role is an onsite position based in Fullerton, CA. Compensation is specified as $29 to $34 per hour, and this role supports the customer service department at Uline, a leading distributor of shipping and industrial materials. This role exists to develop future leaders through a comprehensive hands-on training program. The trainee will learn to manage and develop a team of customer service representatives, set performance goals, and identify opportunities for operational improvements.

What you'll do

• Master customer service management through hands-on training
• manage and develop a team of representatives
• set clear performance goals
• evaluate team performance
• provide constructive feedback
• review and improve department procedures.

What we're looking for

Skills & competencies

full-time

day shift

fullerton ca

uline

management trainee

customer service

$29-$34/hr

onsite

weekend required

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, paid holidays, PTO, tuition assistance, fitness center.

Why this role

Includes 401(k) with 6% match from day one, tuition assistance, and access to a fitness center.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.