Client Delivery Manager

Job overview

The Client Delivery Manager is an onsite role in Largo, FL. Compensation is not specified. The position owns client relationships and supports successful delivery and adoption of the CLARIFIRE application. The manager coordinates client priorities, support, escalations, and initiatives across internal teams. By monitoring account health and delivery commitments, maintaining clear records, and helping clients use the application, the role supports ongoing client success and timely implementation of improvements.

What you'll do

• Own client communications, support needs, projects, and escalations
• lead recurring client meetings and quarterly account reviews
• orient and train clients on CLARIFIRE
• maintain support and account documentation
• monitor requests, service-level commitments, project status, risks, and dependencies
• coordinate implementations and enhancements with internal teams.

What we're looking for

Skills & competencies

client delivery

client relationship management

account management

clarifire

application support

client training

project coordination

largo fl

emason

travel approximately 20%

technology-driven environment

Work arrangement

• Weekend coverage required

Why this role

Combines strategic account management with hands-on application support; approved AI tools may be used to improve work while following security and data privacy requirements.

About the employer

eMASON INC is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.