Service Writer / Advisor
Compensation
$25 – $36 /hr
Employment type
Full-time
Work setting
On-site
Location
Portland, OR
Schedule
Day shift
Posted
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Job overview
The Service Writer / Advisor role is an onsite position in Portland, OR. Compensation is $25–$36 per hour, depending on experience. The role supports Ditch Witch West’s service department at Pape’. The Service Writer / Advisor coordinates service and warranty work orders, shop workflow, equipment check-in, and customer assistance. The role helps the department complete work efficiently while providing customers with a positive service experience.
What you'll do
- Open, maintain, proof, and close service department work orders
- oversee service and warranty work orders
- assist with shop workflow
- check in equipment for repair
- and assist customers.
What we're looking for
- Skills & competencies
- service writerservice advisorportland orpape'ditch witch westservice departmentwork orderswarranty workequipment check-incustomer service$25–$36/hrtraining and mentoring
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) and Roth 401(k) with company match
- medical, dental, vision, and prescription insurance
- flexible spending accounts
- life and disability insurance
- employee assistance program
- training
- tuition reimbursement
- vacation, sick leave, and paid holidays.
Why this role
The posting notes training and mentoring, advancement opportunities, and a family-owned company with more than 160 locations.
About the employer
Pape DW Inc is hiring for this role. Industry: Other Professional Equipment and Supplies Merchant Wholesalers. Sector: 42.
Additional details
- Industry sector
- 42
- Industry
- Other Professional Equipment and Supplies Merchant Wholesalers
- Occupation code
- 43-4051.00
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Listing ID: 68588d03-7fc6-40e9-8b98-25fd5b0f5468