Customer Service Representative

Job overview

The Customer Service Representative role is an office-based, full-time position in Springboro, OH, with an option to work from home if reliable internet is available. Compensation is not specified. The role supports Parts Express International’s customers by responding to questions and concerns about products or services.

What you'll do

• Handle inbound or outbound customer calls
• understand and address customer needs and complaints
• provide accurate responses
• listen actively and clarify information
• use software, databases, scripts, and tools
• work toward contact-center metrics
• recommend products or services when appropriate
• and participate in training and follow company policies.

What we're looking for

Skills & competencies

customer service representative

parts express international

springboro oh

full-time position

seasonal six-month role

customer support

inbound and outbound calls

contact center

crm software

work-from-home option

high school diploma or equivalent

Work arrangement

• Weekend coverage required

Why this role

The posting describes a seasonal position supporting the Customer Support Team for six months. A high school diploma or equivalent is listed, and remote work is optional with reliable internet.

About the employer

Parts Express International Inc. is hiring for this role. Industry: Wholesale Trade Agents and Brokers. Sector: 42.