Resident Service Coordinator

Job overview

The Resident Service Coordinator role is onsite in Washington, DC, with compensation not specified. The coordinator works in the Resident Services Department at The Residences at Benning Metro and reports to the Resident Services Director. The role connects residents with social services, coordinates individual service plans, and tracks eligibility and documentation. By liaising with residents, families, community agencies, and staff, the coordinator supports appropriate service delivery and compliance with DC EPD waiver standards.

What you'll do

• Help residents identify and secure services and assistance
• initiate and implement individual service plans
• monitor resident needs and plan compliance
• participate in team meetings
• track Medicaid, EPD Waiver, and OSSP status and documentation
• coordinate transportation for appointments and referrals
• liaise with residents, families, staff, and agencies
• complete required records
• support assessments, discharge planning, and alternate placements.

What we're looking for

Skills & competencies

resident service coordinator

washington dc

the residences at benning metro

full-time

resident services

social service referrals

service plans

elder services

medicaid

epd waiver

case documentation

discharge planning

community coordination

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• health and dependent care FSAs
• short- and long-term disability
• life insurance
• home and auto and vendor discounts
• 401(k) match
• accrued vacation, sick, and personal time
• paid holidays
• referral bonuses.

Why this role

Qualifications may include an LSW, LICSW, LPN, RN, or related degree; two years of elder-care experience may be considered in lieu of an advanced degree.

About the employer

The Residences at Benning Metro is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.