Dispatcher

Job overview

The Dispatcher role is onsite in Englewood, NJ, with pay of $25.00–$26.50 per hour. SMS Delivery LLC is a delivery service partner serving customers in the Teterboro area. This role coordinates delivery routes and communications so packages reach customers on time and are handled safely. The dispatcher monitors route progress, reroutes vehicles when needed, supports drivers and staff, and helps resolve customer concerns and road incidents.

What you'll do

• Coordinate opening and closing setup
• monitor route timeliness
• use mapping and GPS tools and reroute vehicles when needed
• liaise with drivers, staff, and management
• dispatch orders
• handle incoming calls and customer complaints
• provide accurate delivery information
• respond to road accidents and incidents
• support safe, timely package delivery.

What we're looking for

Skills & competencies

dispatcher

englewood nj

sms delivery llc

delivery dispatch

route monitoring

gps and mapping

customer service

driver coordination

package delivery

flexible shifts

weekends and holidays

on-call

$25.00–$26.50/hr

Work arrangement

• Weekend coverage required

Why this role

The posting prefers 2–3 years of dispatch experience and 2 years of customer service experience; Spanish is preferred in addition to English.

About the employer

SMS Delivery LLC is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.