Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Lutherville-Timonium, MD, with a stated salary range of $55,000–$75,000 per year. The role supports Gabrielle Brennan - State Farm Agent and requires bilingual Spanish ability. The representative helps the agency achieve its goals by supporting office policies and delivering customer experiences that support insurance and financial-services opportunities. The work centers on building customer relationships, responding to insurance inquiries and service needs, and using needs-based reviews to educate customers about and sell products and services.

What you'll do

• Establish and follow up on customer relationships
• provide prompt, accurate, and friendly service regarding insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use a customer-focused, needs-based review process to educate and sell insurance products and services
• help keep the office maintained and equipped to meet customer needs and market relevant products.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

lutherville-timonium md

gabrielle brennan state farm agent

insurance customer service

customer relationships

policy changes

claims support

insurance sales

bilingual spanish

$55k–$75k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, performance-based bonus, competitive salary, free food and snacks, advancement opportunities, and training and development.

Why this role

Bilingual Spanish is required. Customer-service experience is required; sales experience is preferred. The posting says the employee must be able to obtain Property and Casualty and Life and Health licenses.

About the employer

Gabrielle Brennan - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.