Front Desk Supervisor — Oxford Suites Chico

Job overview

The Front Desk Supervisor role is onsite in Chico, CA, with listed pay of $19–$22 per hour. The supervisor supports day-to-day hotel operations and leads front desk staff at Oxford Suites Chico. The role helps deliver guest satisfaction by overseeing front desk service, training and guiding agents, maintaining accurate room and reservation information, and coordinating with other hotel departments. It also supports compliance with hotel policies, cleanliness standards, and operating procedures.

What you'll do

• Assist guests with arrivals and departures
• register guests and manage key control
• respond to inquiries and complaints
• coordinate with housekeeping, maintenance, and bistro staff
• maintain room inventory and reservation availability
• supervise daily front desk operations
• train and guide agents
• review time and attendance records and assist with scheduling
• support sales leads and other hotel functions
• help maintain cleanliness and sanitation standards.

What we're looking for

Skills & competencies

front desk supervisor

hotel

guest services

full-time

chico ca

oxford suites & hotels

hotel operations

staff training

reservations

$19–$22/hr

evenings

weekends and holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage, 401(k) with profit sharing, paid time off, property discounts, ongoing training, leadership development, and career growth opportunities.

Why this role

Requires flexible availability, including evenings, weekends, and holidays. Preferred qualifications include a high school diploma or GED and 1+ years of supervisory experience. Benefits include medical, dental, vision, 401(k) with profit sharing, PTO, property discounts, and training.

About the employer

Oxford Suites & Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.