Deskside Support Technician

Job overview

The Deskside Support Technician role is 100% onsite in Hebron, KY, with no travel required. Compensation is $28–$30 per hour. The technician supports end users and warehouse operations at the facility. The role resolves hardware, software, account, and device issues while maintaining IT assets and service records. Support for warehouse systems and timely handling of service requests helps keep facility operations running.

What you'll do

• Troubleshoot desktop, laptop, printer, scanner, and peripheral issues
• configure user accounts and devices
• deploy workstation builds
• support warehouse applications and equipment
• manage IT asset inventory
• install, relocate, and decommission equipment
• prioritize service requests
• escalate unresolved issues
• and document support activities.

What we're looking for

Skills & competencies

deskside support technician

it support

desktop support

hardware troubleshooting

windows

printers and scanners

warehouse technology

hebron ky

golden star technology

$28–$30/hour

monday–friday

3:30 am–12:30 pm

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage, 401(k), paid vacation, and additional company perks.

Why this role

The posting specifies Monday–Friday, 3:30 a.m.–12:30 p.m., onsite in Hebron, with no travel required. Training is provided on specialized warehouse systems.

About the employer

Golden Star Technology is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.