HVAC Service Manager, Residential Services

Job overview

The HVAC Service Manager, Residential Services role is an onsite, full-time position in Kennesaw, GA. Compensation is not specified. Reliable Heating & Air serves the greater Atlanta area and describes itself as the nation’s #1 Trane dealer. The role leads and develops the residential service team, overseeing daily operations, technician development, customer satisfaction, and departmental performance. It supports reliable service delivery and the growth of a high-performing team.

What you'll do

• Lead, coach, and support HVAC service technicians
• manage scheduling and daily operations with dispatch
• recruit, hire, train, and develop technicians
• monitor productivity, quality, safety, and performance
• conduct training, evaluations, and team meetings
• collaborate with vendors, manufacturers, and internal departments
• manage departmental goals, budgets, and profitability
• review work orders, invoices, and service documentation
• support sales growth through service agreements, customer solutions, and lead generation
• maintain company policies, fleet standards, and safety requirements.

What we're looking for

Skills & competencies

hvac service manager

residential services

kennesaw ga

reliable heating & air

hvac systems

service operations

technician leadership

customer satisfaction

dispatch coordination

team development

budget management

safety standards

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive compensation and performance incentives
• comprehensive benefits package
• ongoing training and leadership development
• career growth opportunities
• supportive, team-focused culture.

Why this role

The posting describes Reliable Heating & Air as the nation’s #1 Trane dealer and notes it has served the greater Atlanta area since 1978.

About the employer

Reliable Heating & Air is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.