Automotive Business Development Representative

Job overview

The Automotive Business Development Representative role is onsite in Lansing, MI. Compensation is hourly pay plus commission, with no numeric amount specified. The representative supports LaFontaine Ford of Lansing’s Business Development Center and connects customers with dealership sales and service teams. The role responds to online inquiries and phone calls, manages customer leads, and schedules dealership appointments. It contributes to customer experience and dealership results by converting leads into showroom visits and completed sales or service appointments.

What you'll do

• Respond to web-based inquiries, customer database contacts, and incoming sales and service calls
• communicate by email, telephone, and text
• set dealership appointments
• enter communications and appointment data in the CRM
• maintain sales tracking boards
• prepare appointment and sales reports
• attend dealership and department sales meetings.

What we're looking for

Skills & competencies

automotive business development representative

internet sales

customer service

lead management

crm

appointment setting

lansing mi

lafontaine ford

hourly pay plus commission

training

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• employer-paid life and AD&D
• employee assistance program
• pet insurance
• voluntary benefits
• 401(k) with employer match
• paid time off
• holiday pay
• employee discounts
• training and career options.

Why this role

The posting offers training and long-term career options in sales, service, and management.

About the employer

LaFontaine Ford of Lansing is hiring for this role. Industry: New Car Dealers. Sector: 44.