Call Center Associate

Job overview

The Call Center Associate role is an onsite position based in North Grosvenordale, CT, offering an annual salary range of $50,000 to $70,000. This role supports the sales and marketing operations for Renewal by Andersen, a leader in the window-replacement industry. This position exists to provide exceptional customer service by engaging with homeowners interested in company products. The associate will handle inbound inquiries, identify unique home needs, and schedule appointments for Sales Consultants, contributing to the team's overall sales goals.

What you'll do

• Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication.
• Skillfully overcome objections by addressing concerns and reinforcing service value.
• Identify unique home situations and schedule appointments for Sales Consultants.
• Communicate effectively as the first point of contact.

What we're looking for

Skills & competencies

full-time

day shift

north grosvenordale ct

customer service

inside sales

no cold calling

$50k-$70k/yr

weekend availability

onsite

growth opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, and Vision Insurance, 401k with 50% match, Tuition Reimbursement, Paid Time Off, Paid Volunteer Time.

Why this role

No cold calling, weekly and monthly bonuses, and a clear growth and development plan with promotion opportunities.

About the employer

Renewal by Andersen | Esler Companies is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.