Bilingual Front Office Call Center Coordinator

Job overview

The Bilingual Front Office Call Center Coordinator role is onsite in Charlotte, NC. Compensation is not specified; the posting describes a competitive salary and benefits. Farrin is a law firm that helps injured people, and this role supports its Charlotte office and clients across North Carolina and South Carolina. The coordinator answers and routes calls from injured people, provides a compassionate first point of contact, and helps manage the Charlotte office. The role supports client communication and office operations by welcoming guests, facilitating meetings, and completing the required North Carolina notary process after hire.

What you'll do

• Answer and route calls from injured people
• welcome guests at the Charlotte location
• facilitate meetings
• run the office
• successfully pass the NC Notary requirement in a timely manner after hire.

What we're looking for

Skills & competencies

bilingual coordinator

front office

call center

charlotte nc

farrin

client calls

call routing

office coordination

guest reception

meeting facilitation

nc notary required

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid family leave, 401(k) with match, and other benefits.

Why this role

Bilingual front-office and call-center role supporting a close-knit team across North Carolina and South Carolina.

About the employer

Farrin is hiring for this role. Industry: Offices of Lawyers. Sector: 54.