Bilingual Customer Service Specialist (Spanish)

Job overview

The Bilingual Customer Service Specialist (Spanish) is an onsite role based in Asheville, NC. Compensation is not specified for this position, which supports the sales department at Sherwin-Williams. This role exists to provide excellent customer service by assisting clients with product selection, processing sales, and maintaining store standards. The specialist contributes to the team by meeting sales goals and ensuring high levels of client satisfaction.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

full-time

day shift

asheville nc

sherwin-williams

retail

wholesale

customer service

bilingual

spanish

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefits, retirement, and savings plans available.

Why this role

Bilingual (Spanish/English) required.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.