Customer Service Representative

Job overview

The Customer Service Representative is an onsite role based in Wickliffe, OH. Compensation is not specified, though the role supports sales growth and account health within the Rent A Center store team. This role exists to manage rental accounts by delivering exceptional customer service, selling new products, driving account performance, and conducting early-stage collections. The representative contributes to the team by building strong customer relationships and maintaining store standards.

What you'll do

• Oversee an assigned portfolio of accounts, conduct early-stage collections, maintain account health, complete delivery and pickup routes, deliver white-glove customer service, contribute to sales growth, transport and install merchandise, and maintain showroom standards.

What we're looking for

Skills & competencies

full-time

day shift

wickliffe oh

rent a center

customer service

collections

retail

sales

onsite

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life & disability insurance, 401(k) with match, PTO, and flexible spending accounts.

Why this role

Promotional opportunities from within, weekly pay, and comprehensive benefits package.

About the employer

Rent A Center is hiring for this role. Industry: General Rental Centers. Sector: 53.