Seasonal Holiday Retail Manager, Holyoke Mall at Ingleside

Job overview

The Seasonal Holiday Retail Manager role is onsite at Holyoke Mall at Ingleside in Holyoke, MA, with pay of $19.75–$20.75 per hour. Cherry Hill Programs creates holiday and souvenir experiences for children and families in partnership with retail locations and destinations. The manager leads seasonal photo operations, staffing, sales, and guest service to help families enjoy a memorable Santa visit and photo experience. The role also oversees site performance, seasonal setup and breakdown, and coordination with venue partners.

What you'll do

• Create schedules and ensure staffing coverage
• recruit, hire, train, and onboard team members
• oversee daily operations and site performance
• drive sales and cash-handling compliance
• verify and submit deposits and financial paperwork
• coach team members on guest service
• build relationships with venue partners and vendors
• resolve guest concerns
• manage seasonal setup, breakdown, and equipment security.

What we're looking for

Skills & competencies

seasonal holiday retail manager

retail operations

holiday photography

team leadership

staff scheduling

sales performance

guest service

holyoke ma

holyoke mall at ingleside

cherry hill programs

$19.75–$20.75/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Same-day pay options
• employee referral program
• holiday perks for employees and family
• opportunities to return for future holiday seasons and explore growth in the souvenir photography division.

Why this role

Seasonal role with approximately 40 hours per week and additional hours as business needs require; schedule availability must include evenings, weekends, holidays, and peak retail periods.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.