Product Support Representative, Outside Parts Sales

Job overview

The Product Support Representative role is onsite in the City of Newport, VT. Compensation is not specified; the posting describes a base-plus-incentive bonus plan. Monroe Tractor is a family-owned construction and agricultural equipment dealer serving customers across the northeastern United States. The representative manages an assigned territory and builds customer relationships while identifying parts and service needs. The role contributes to equipment performance and reduced downtime by recommending solutions, preparing quotes, processing orders, and coordinating deliveries.

What you'll do

• Visit customers onsite and identify parts sales opportunities
• develop consultative relationships with equipment owners, fleet managers, and service teams
• recommend parts and service solutions
• prepare quotes, process orders, resolve customer concerns, and schedule deliveries
• track sales activity and opportunities in CRM software.

What we're looking for

Skills & competencies

product support representative

outside parts sales

heavy equipment

agricultural equipment

construction equipment

territory sales

customer relationships

city of newport vt

monroe tractor

base plus incentive bonus

crm

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• Health Savings Account
• accident and disease insurance
• 401(k) with match
• paid time off
• short- and long-term disability
• annual reviews.

Why this role

Outside parts sales role in the heavy equipment industry, with territory ownership and customer visits.

About the employer

Monroe Tractor is hiring for this role. Industry: Industrial Machinery and Equipment Merchant Wholesalers. Sector: 99.