Business Formation Specialist — Customer Support
Employment type
Full-time
Work setting
On-site
Location
Salt Lake City, UT
Schedule
Day shift
Posted
Travel
Required
You'll be redirected to the employer's application page.
Job overview
The Business Formation Specialist — Customer Support role is onsite in Salt Lake City, UT; compensation is not specified. The specialist works with the Business Formation Manager and collaborates with Sales and Management teams at PRIME Corporate Services, which supports entrepreneurs with business formation and related services. The role guides customers through business setup and compliance questions by handling multichannel support, preparing paperwork, managing account and billing requests, and submitting business information to state and federal agencies.
What you'll do
- Handle inbound calls, email queues, and text communications
- process membership cancellations, billing inquiries, account updates, and approved refunds
- prepare and send legal or administrative paperwork
- assist with Google Workspace setup and troubleshooting
- answer general business formation and compliance questions
- submit business information to state and federal agencies
- manage correspondence, faxes, scans, filing, and department projects.
What we're looking for
- Skills & competencies
- business formation specialistcustomer supportsalt lake city utprime corporate servicesbusiness formationentrepreneur supportinbound callsemail supporttext supportlegal paperworkbilling supportgoogle workspaceless than 10% travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision coverage
- PTO, sick days, and paid holidays
- 401(k) with company match up to 4%
- paid parental leave
- company-sponsored gym access
- cellular and wireless bill discounts
- employee resource program with telehealth
- snacks and soda.
Why this role
The posting requests 1–3+ years of customer service or support experience and a high school diploma or equivalent. Travel of less than 10% annually may be required for sales support, training, or professional development.
About the employer
PRIME CORPORATE SERVICES LLC is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Administrative Management and General Management Consulting Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 672e6317-cfc5-4760-b62c-7628e3ea454d