Medical Front Office Specialist — Patient Communications

Job overview

The Medical Front Office Specialist — Patient Communications role is onsite in Smyrna, GA. Compensation is not specified. The position supports the Front Office/Patient Communications Team at Atlanta Interventional Institute. The role helps patients navigate practice services and care logistics by coordinating appointments and diagnostic testing, maintaining accurate records and data, and communicating with patients in a professional and compassionate manner.

What you'll do

• Schedule patient visits according to practice protocols
• check patients in and out and enter demographic and financial data
• answer inquiries about the practice and its scope of care
• follow up with prospective patients
• coordinate care with outside diagnostic testing facilities
• collect payments due at service
• make follow-up calls
• and assist with medical records.

What we're looking for

Skills & competencies

medical front office

patient communications

smyrna ga

atlanta interventional institute

patient scheduling

check-in and check-out

diagnostic coordination

medical records

patient follow-up

spanish a plus

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• employer-matching 401(k)
• paid time off
• major-holiday pay and a floating holiday
• merit-based yearly bonus opportunities.

Why this role

The practice states it is not open nights, weekends, or holidays; Spanish bilingual ability is a plus.

About the employer

Atlanta Interventional Institute is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.