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Functional Consultant, PRISM Application Support

Unison · Springfield, VA · PRISM delivery and operations

Compensation

$65k – $95k /yr

Employment type

Full-time

Work setting

On-site

Location

Springfield, VA

Schedule

Day shift

Posted

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Job overview

The Functional Consultant, PRISM Application Support role is onsite in Springfield, VA, five days per week. Pay is $65,000–$95,000 per year. Unison’s software supports federal acquisition and grants management processes.

What you'll do

  • Support government users of PRISM
  • triage, analyze, troubleshoot, and resolve help desk requests
  • escalate complex issues and communicate status
  • identify root causes and recommend functional solutions or workarounds
  • document configuration changes and validate functionality
  • participate in regression, integration, and user acceptance testing
  • assist with training and documentation
  • analyze help desk metrics
  • collaborate on system enhancements and operational improvements.

What we're looking for

Skills & competencies
functional consultant
prism
application support
springfield va
unison
federal government software
help desk
software testing
configuration management
user training
$65,000–$95,000/year
Work arrangement
  • Weekend coverage required

Why this role

Requires at least one year supporting enterprise, ERP, or business applications and client-facing software support. A bachelor’s degree or equivalent professional experience is required. Applicants may need to meet eligibility requirements for classified information, including U.S. citizenship.

About the employer

Unison is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1211.00
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