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Customer Success Manager - Baton Rouge LA

Cleo · Baton Rouge, LA · Customer Success

Compensation

$75k – $100k /yr

Employment type

Full-time

Work setting

On-site

Location

Baton Rouge, LA

Schedule

Day shift

Posted

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Job overview

The Customer Success Manager is an onsite role based in Baton Rouge, LA. Compensation is $75,000–$100,000 per year, supporting the Cleo customer success team. This role manages a portfolio of accounts, driving adoption, retention, and expansion. It involves building deep customer relationships, conducting business reviews, and translating platform capabilities into business outcomes.

What you'll do

  • Manage customer lifecycle, conduct QBRs, identify risk signals, develop expansion opportunities, and collaborate with cross-functional teams.

What we're looking for

Skills & competencies
full-time
day shift
baton rouge la
cleo
$75k-$100k
saas
customer success
account management
onsite
retention
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Healthcare, dental, vision, 401(k) match, flexible PTO, paid parental leave.

Why this role

Role involves AI-powered tools and requires industry fluency in logistics or manufacturing.

About the employer

Cleo is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
11-2021.00
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