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Investment Process Consultant

Alpha Theory · Charlotte, NC · Client Experience

Employment type

Full-time

Work setting

On-site

Location

Charlotte, NC

Schedule

Day shift

Posted

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Job overview

Investment Process Consultant is an onsite, full-time role in Charlotte, NC. Compensation is not specified. Alpha Theory helps hedge funds and asset managers make investment decisions, and its Client Experience team supports clients’ use of the platform. The consultant manages client relationships and helps investment professionals use platform data, benchmarking, and best practices to improve investment processes. The role also supports onboarding and adoption of the company’s AI answer engine, Annie, and channels client feedback to product and engineering teams.

What you'll do

  • Manage client relationships and account health
  • monitor engagement and usage data
  • maintain account records
  • support renewals and identify expansion opportunities
  • help clients interpret data and platform outputs
  • share benchmarking insights
  • prepare and progress toward leading client reviews
  • onboard and train users on Annie
  • resolve client questions and escalate as needed
  • collect product feedback
  • participate in beta testing and feature rollouts.

What we're looking for

Skills & competencies
investment process consultant
full-time
charlotte nc
alpha theory
client experience
investment processes
hedge funds
portfolio construction
client onboarding
ai adoption
hybrid work
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, vision, and dental coverage, HSA plan, 401(k), hybrid work environment, competitive PTO, potential stock options, and flexibility.

Why this role

Early-career role for candidates with a bachelor’s degree or expected graduation by May 2027 and 0–3 years of experience. Occasional client travel is requested. The posting describes a hybrid work environment.

About the employer

Alpha Theory is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Administrative Management and General Management Consulting Services
Occupation code
13-1199.00
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