Customer Service Agent
Compensation
$17 per hour
Employment type
Full-time
Work setting
On-site
Location
Tucson, AZ
Schedule
Day shift
Posted
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Job overview
Compensation is $17 per hour. The Customer Service Agent is an onsite role based in Tucson, AZ. 00/hr plus a $0.50/hr onsite differential, and this position supports the wireless customer service team at Afni. This role exists to handle inbound calls from customers seeking assistance with their wireless accounts. The agent resolves inquiries, troubleshoots issues, and identifies opportunities to enhance the customer experience through upselling products and services.
What you'll do
- Handle inbound calls, resolve customer inquiries, troubleshoot wireless account issues, process orders, update account records, and upsell wireless products and services.
What we're looking for
- Skills & competencies
- full-timeday shifttucson azafnicustomer servicewirelessinbound callsupsellingonsiteno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid time off, sick time, health/vision/dental benefits, 401k with matching, and tuition reimbursement.
Why this role
Includes paid training, tuition reimbursement, and 401(k) with matching.
About the employer
Afni is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 66efb711-dc6c-4ad5-bcc4-bd7618c09083