Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Montgomery, AL. Compensation is $50,000–$75,000 per year. The role supports Breck Honea’s insurance agency and its customer service and growth goals. The representative responds to customer needs, explains policy information, processes changes and claims, and maintains interaction records. The role contributes to customer experience and agency growth by coordinating with team members and anticipating community members’ needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims processing

customer records

montgomery al

state farm agent

$50k–$75k/year

bonus potential

health insurance

dental insurance

vision insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, performance-based bonus, dental, health and vision insurance, paid time off, training and development, and advancement opportunities.

About the employer

Breck Honea - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.