Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Bonney Lake, Washington. Compensation is $44,000–$50,000 per year. The role supports Jeff Ward’s State Farm insurance agency and its community members. The representative helps customers understand and manage their policies, processes claims, and maintains accurate interaction records. By coordinating with agency colleagues and responding to customer needs, the role supports customer experience and agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance

bonney lake wa

$44k–$50k

policy information

policy changes

claims processing

customer records

license reimbursement

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonuses, health insurance, paid time off, training and development, and advancement opportunities.

Why this role

The posting lists license reimbursement, 401(k), performance-based bonuses, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Jeff Ward - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.