Outreach Counselor

Job overview

The Outreach Counselor role is based at Hope’s Door New Beginning Center’s Garland and Plano outreach offices, with remote work options as needed. Compensation is $55,000 per year. The nonprofit provides safety, healing, advocacy, and prevention services for people affected by domestic abuse. The counselor uses trauma-informed, evidence-based interventions to support client healing and safety. Through intake assessments, counseling, safety planning, advocacy, and referrals, the role helps clients access coordinated services and appropriate support.

What you'll do

• Receive and assess client intake calls for immediate safety and crisis needs
• conduct virtual and in-person intake assessments
• develop safety plans and identify case management, advocacy, and therapeutic needs
• provide individual and group counseling
• attend court hearings to support clients
• maintain case files and treatment documentation
• coordinate with clinical and advocacy teams and community service providers
• provide on-call staff backup as needed.

What we're looking for

Skills & competencies

outreach counselor

garland tx

hope’s door

domestic violence services

trauma-informed care

crisis intake

safety planning

individual counseling

group counseling

client advocacy

on-call backup

$55k/year

Work arrangement

• Weekend coverage required

Why this role

Flexible scheduling includes regular business hours and some evenings and weekends as needed; on-call staff backup is provided on an as-needed basis.

About the employer

Hopes Door is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.