Front Desk Receptionist

Job overview

The Front Desk Receptionist role is onsite in Rochester, NY. Compensation is not specified. The receptionist supports restaurant operations and helps provide guests with a smooth and pleasant dining experience. The role welcomes guests, manages reservations and waiting lists, and coordinates with restaurant staff. It also handles calls, guest questions, seating requests, and concerns to support efficient customer flow and service.

What you'll do

• Greet and welcome guests
• answer calls and customer inquiries
• manage reservations, bookings and waiting lists
• assist with seating and special requests
• provide menu and restaurant information
• coordinate with servers, kitchen staff and management
• handle concerns professionally
• maintain the reception area
• monitor guest flow
• update records and reservations.

What we're looking for

Skills & competencies

front desk receptionist

restaurant hospitality

guest services

reservations

customer service

rochester ny

macarollin

guest relations

phone support

restaurant operations

Work arrangement

• Weekend coverage required

Why this role

Customer-service or hospitality experience is an advantage; the posting emphasizes communication, organization, multitasking, telephone etiquette and teamwork.

About the employer

Macarollin is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.