Customer Service Representative / Administrative Assistant

Job overview

The Customer Service Representative / Administrative Assistant role is onsite at the Fort Pierce, FL warehouse office. Compensation is not specified. Renken Remodeling provides bathroom remodeling services and supports homeowners with their remodeling projects. The role manages customer communications, appointment scheduling, and office administration while supporting project managers, sales staff, and leadership. It helps ensure leads and project information are organized and handed off effectively as the company grows.

What you'll do

• Handle incoming calls, emails, and customer inquiries
• schedule appointments and confirm consultations
• provide administrative support to project managers, sales staff, and leadership
• maintain files, CRM systems, and project documentation
• track incoming leads and hand them off to sales
• represent the company at local home shows and set appointments
• order supplies and coordinate deliveries
• communicate professionally with clients and partners.

What we're looking for

Skills & competencies

customer service representative

administrative assistant

customer inquiries

appointment scheduling

crm systems

lead tracking

office operations

home remodeling

fort pierce fl

renken remodeling

full-time

microsoft office

google workspace

Work arrangement

• Weekend coverage required

Why this role

The role combines customer-facing communication and administrative support in a remodeling company’s warehouse office; participation at local home shows is part of the responsibilities.

About the employer

Bath Concepts Independent Dealers is hiring for this role. Industry: Finish Carpentry Contractors. Sector: 23.