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Service Manager

Service Pros Installation Group, Inc. · Halethorpe, MD · Flooring installation service team

Compensation

$60k – $64k /yr

Employment type

Full-time

Work setting

On-site

Location

Halethorpe, MD

Schedule

Day shift

Posted

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Job overview

The Service Manager works onsite in Halethorpe, MD. The stated salary range is $60,000–$64,000 per year. Service Pros Installation Group provides flooring installation services for Lowe’s Home Improvement.

What you'll do

  • Oversee the Installation Coordinator Team and support Lowe’s stores through engagement, sales, and education. Help ensure high-quality flooring installations and customer satisfaction
  • manage warehouse functions, inventory, staging, and cleanliness
  • manage service relationships, negotiate pricing, and authorize payments
  • analyze job margins
  • resolve escalated customer issues
  • conduct site visits when needed
  • and guide installers and customers.

What we're looking for

Skills & competencies
service manager
flooring installation
customer satisfaction
team leadership
warehouse operations
inventory
customer service
halethorpe md
service pros installation group
$60k–$64k/year
Work arrangement
  • Weekend coverage required

About the employer

Service Pros Installation Group, Inc. is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.

Additional details

Industry sector
62
Industry
Other Individual and Family Services
Occupation code
11-1021.00
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