Dealership Assistant Service Manager

Job overview

The Dealership Assistant Service Manager role is onsite in Salem, NH. Compensation is not specified. Key Auto Group emphasizes team development, customer service, and promotion from within. The assistant service manager supports the dealership’s service department by helping customers understand service options and vehicle repairs, keeping customers informed, and overseeing department personnel and operations. The role also supports customer satisfaction, department goals, budgeting, and business development.

What you'll do

• Assist customers with vehicle servicing and repairs
• match customer needs and concerns to service options
• explain work and provide updates
• stay current on products and attend training
• maintain customer follow-up to support repeat and referral business
• hire and supervise service personnel
• monitor customer service performance
• develop department goals, an annual operating budget, and a marketing plan
• address customer complaints promptly.

What we're looking for

Skills & competencies

assistant service manager

dealership

automotive service

customer service

service department leadership

customer follow-up

salem nh

key auto group

full-time

high school diploma

medical insurance

401(k) match

paid time off

growth opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k) with match
• paid time off and vacation
• short- and long-term disability
• flexible benefits
• life insurance
• growth opportunities.

Why this role

Requires at least three years of service manager experience and a valid driver’s license with a clean driving record.

About the employer

Key Auto Group is hiring for this role. Industry: Used Car Dealers. Sector: 44.