Quality Assurance Specialist — Hybrid

Job overview

The Quality Assurance Specialist role is hybrid in Phoenix, AZ. Compensation is not specified. The position supports AccuSourceHR’s background-check fulfillment operations. The specialist reviews background-check profiles and searches for completeness, accuracy, and legal compliance, while assisting with disputes and rechecks. The role also identifies process improvements and helps maintain reliable, efficient screening operations.

What you'll do

• Ensure background-check profiles contain appropriate orders and meet company and client guidelines
• maintain compliance with applicable laws and regulations
• review searches for accuracy and correct reporting of hits
• assist with consumer disputes and rechecks
• consult senior quality assurance staff, operations leadership, or compliance as needed
• meet production levels
• review processes for efficiency and quality improvements
• participate in special projects.

What we're looking for

Skills & competencies

quality assurance specialist

phoenix az

hybrid

background checks

quality review

compliance

consumer disputes

rechecks

process improvement

accusourcehr

microsoft office

remote collaboration

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, dental, and supplemental insurance with company contributions
• 401(k) with company match
• paid holidays and PTO
• sick time
• pet insurance.

Why this role

High school diploma or GED required; screening experience and knowledge of background checks or court terminology preferred. The posting describes a remote workspace and experience working remotely, while the listing identifies a hybrid arrangement.

About the employer

Do not use is hiring for this role. Industry: All Other Business Support Services. Sector: 56.