Customer Service and Administrative Specialist

Job overview

The Customer Service and Administrative Specialist role is onsite in Pompano Beach, FL; compensation is $17–$19 per hour. The position supports one of the employer’s clients. The role combines customer service and office administration, handling customer messages and returns-related tasks alongside reporting, invoice review, correspondence, scheduling, and record maintenance to support daily operations.

What you'll do

• Respond to Amazon customer service messages
• process refunds and learn customer returns procedures
• run daily reports and follow up on action items
• review invoices and potentially learn deposit processing
• handle calls, emails, and correspondence
• schedule appointments and meetings
• maintain records, databases, and filing systems
• prepare reports and documents.

What we're looking for

Skills & competencies

customer service specialist

administrative support

full-time

pompano beach fl

5th hq

amazon customer messages

refund processing

returns

microsoft office

office records

scheduling

$17–$19/hr

Work arrangement

• Weekend coverage required

Why this role

The posting notes that bilingual English/Spanish skills are a plus.

About the employer

5th HQ is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.